"By 2025, 75% of workplace conversations will be recorded and analyzed for use in adding organizational value and assessing risk. "
As business leaders and innovators race to reach the promise of Artificial Intelligence to gain a competitive advantage as well as cost and time savings, the technology is driving most of the future growth agenda across industry domains and business functions.
Leverage our AI capabilities and have a transformational impact on your business. We offer AI services of Voice Analytics, Text Analytics and Chatbots to make your customer interaction more engaging and meaningful. Our solutions have helped organizations onboard new customers, service them and build loyalty through AI driven insights.
Understand customers better with our NLP solutions!
Almost all organizations are sitting on a treasure trove of customer data in the form of feedback, contact centre conversations, emails, complaints etc. However, most organizations are not making the full use of this hidden asset. With our Natural Language Processing capabilities, you can identify the customers’ stated and unstated needs and preferences to devise your customer outreach accordingly.REQUEST A DEMO
Transform customer experience with human-like conversations!
The use of chatbots and virtual assistants is exploding across the businesses. Conversational platforms are now making an impact across areas of customer service, employee productivity, marketing, HR and boardroom decision making alike. AI enabled conversational chatbots have brought the human touch to stakeholder engagements while alleviating many of the challenges of traditional support methods.REQUEST A DEMO
Learn how we helped a leading banking and financial services groups improve their agents’ productivity with the help of conversational analytics.
Learn how we helped a leading insurance companies reduce training time using internal knowledge bots for customer care agents.
Learn how we helped a leading InsurTech platform enhance their customer engagements through Whatsapp bots.
Learn how we helped a leading payments bank transform engagement with distribution partners using Conversational Bots.
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