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OPTIMIZE ON-FEILD WORKFORCE PERSONNEL USING GEO-ANALYTICS
- To optimize on field work force personnel for product cross selling and effective recovery
Challenges Faced by the client
- The client was unable to accurately map portfolio and delinquency by location and visualize a trend or pattern to make data informed decisions.
- The other challenge faced was the inefficient placement of onfield personnel for various activities often resulting in area overlap, double coverage and ineffective area management
- Developed a two proonged geo analytics solutions that generated insights both on portfolio vs delinquency and portfolio vs delinquency by travel times